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What to do if you have a road traffic accident No matter how good your driving is, accidents on the road do happen. We have put together a guide to what you should do after an accident, which can help minimize the additional stress of sorting everything out following the incident.
  • Accidents happen. Try to stay calm and don't lose your temper. Don't admit blame at the scene of the accident or offer any form of settlement.
  • Stop at the scene if you think your accident has caused injuries or damage to vehicles or property. It is an offense not to stop. Ensure the scene is safe. Switch off all engines, turn on hazard warning lights and alert oncoming traffic about the accident.
  • Call 911 immediately if anyone involved in the accident is injured, the collision has caused a hazardous situation, or someone leaves the scene without exchanging details. If you're unsure about whether you should call the police - make the call. Always keep an accident pack in the car. This should consist of a notebook, pen and disposable camera. In the event of an accident, make a sketch at the scene. Remember to note as many details as you can such as street names, vehicle locations and direction of travel, skid marks, collision points and vehicle damage. Use the camera to take photos showing the road layout, position of vehicles and their damage (take care near busy roads).
  • Get the names, addresses and vehicle registrations of any witnesses (including passengers in the other vehicles involved).
  • Take down the registration number, make, model and color of all other vehicles involved in the accident. All drivers involved must exchange details by law. Ask them for their name, address, telephone numbers (don't just get a mobile number but a home number, too) and insurance details. You must also provide this information about yourself.
  • Record any other details you think may be important, if you think the driver of the other vehicle has been drinking, weather conditions, etc.
  • You must notify your insurance company immediately of any collision you are involved in, regardless of whether or not a claim is to be made or whose fault it was. Give them all the details, notes, photographs, etc.

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